GENERAL SCOPE / SUMMARY

Under the direction of the IT Manager, administer and support various local bank information systems, plan, implement, analyze maintain and support the CalPrivate Bank network and related operating systems and core services.

ESSENTIAL DUTIES and RESPONSIBILITIES

1. Maintain current knowledge of all federal and state laws and regulations, along with the Bank’s policies and procedures.
2. Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice.
3. Acts as second-level technical support and backup.
4. Attends team, departmental, and staff meetings to discuss issues and foster teamwork.
5. Analyze, maintain, and support network and related operating systems; install upgrades and maintain network operating systems.
6. Maintain and oversee the operation of bank computers, printers, scanners, servers, switches, and multi-platform networks and related peripheral equipment.
7. Supports physical and virtual server infrastructure.
8. Configure, install, and test various systems.
9. Provide technical user support to CalPrivate Bank staff as assigned.
10. Maintain bank inventory documents including detailed information regarding all bank computers, mobile devices and software licenses.
11. Interacts with all levels of management and staff. May also interact with outside vendors and technical experts as directed.
12. Perform related duties as assigned.

DECISION MAKING

Evaluate and recommend cost effective hardware and software solutions to meet specific bank business objectives.

BANK SECRECY ACT REQUIREMENTS

Responsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank’s customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

KNOWLEDGE, SKILLS and ABILITIES REQUIRED (MINIMUM QUALIFICATIONS)

1. Bachelor’s degree in computer science or related field and/or five years’ experience as a systems administrator in a Windows Server – VMWare environment.
2. Familiarity with backup technologies, M365, Active Directory and VMWare.
3. Communicate effectively both orally and in writing.
4. Proven troubleshooting skills
5. Establish and maintain cooperative and effective working relationships with others.
6. Install and configure complex data equipment.
7. Use performance monitoring software and interpret results.
8. Strong customer service focus.

WORK CONDITIONS

Standard office environment with a moderate noise level.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is:

• Regularly required to talk or hear.
• Required to sit for long periods and reach with hands and arms.
• Regularly required to stand; bend, stoop, walk.
• Regularly required to lift up to 45 pounds.

The vision requirements include ability to adjust focus and close vision.

Management reserves the right to add to, change and revise this description at any time. This description does not include any marginal functions that are incidental to the essential functions. Also, it does not imply that these are the only tasks to be performed by the incumbent. Employees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisor. Any requirement may be modified to reasonably accommodate individuals with disabilities.

Salary Range: $95,000–$125,000